Ownership Terms And Conditions

*WARRANTY 

5 years and unlimited kilometres warranty on the following models (for vehicles purchased from 1st April 2011)

  • CAPTUR
  • MEGANE III Hatch (inc. GT 220)
  • MEGANE III Wagon (inc. GT 220)
  • MEGANE III Coupé-Cabriolet
  • MEGANE IV Hatch
  • CLIO (inc. GT)
  • KOLEOS I
  • KOLEOS II
  • LATITUDE

5 years and unlimited kilometres warranty on the following models (purchased and delivered after 1st July 2014)

  • MEGANE R.S.
  • CLIO R.S.

3 years and unlimited kilometres warranty on the following models (purchased and delivered before 30th June 2014)

  • MEGANE R.S.
  • CLIO R.S.

3 years and 200,000 kilometres (whichever comes first) warranty on the following models (for vehicles purchased from 1st May 2014)

  • KANGOO
  • TRAFIC III
  • MASTER

What the warranty covers:

  • For further details around what is covered by your warranty, please speak with your nearest Renault dealership or call our Customer Service Team on 1800 009 008.

ROADSIDE ASSISTANCE
5 years 24/7 Roadside Assistance for the following models (for vehicles purchased from 1st April 2011)

  • CAPTUR
  • MEGANE III Hatch (inc GT 220)
  • MEGANE III Wagon (inc GT 220)
  • MEGANE III Coupé-Cabriolet
  • CLIO (inc GT 220)
  • KOLEOS I
  • KOLEOS II
  • LATITUDE
  • MEGANE R.S. (purchased and delivered after 1st July 2014)
  • CLIO R.S. (purchased and delivered after 1st July 2014)

3 years 24/7 Roadside Assistance for the following models

  • MEGANE R.S. (purchased and delivered before 30th June 2014)
  • CLIO R.S. (purchased and delivered before 30th June 2014)
  • KANGOO
  • TRAFIC
  • MASTER

RENAULT GENUINE PARTS
Renault warrants all genuine parts and accessories fitted by an authorised Renault dealership at the time of new vehicle purchase to be free of defects in material or workmanship for the period of the new vehicle warranty. 

If purchased after delivery of the vehicle and fitted by an authorised Renault dealership, parts and accessories are covered by a Renault’s 1 (one) year unlimited kilometres warranty, or the balance of the new vehicle warranty, whichever is greater. 

Renault Genuine Parts purchased over the counter from an authorised Renault dealership are covered by Renault’s one (1) year unlimited kilometre warranty. 

Renault will repair or replace any part on the vehicle (except those items listed in the Customer Information Booklet under the section titled “What is not covered”) which proves to be defective in materials or workmanship, free of charge, subject to the terms and conditions of the warranty. 

^CAPPED PRICE SERVICING
Passenger Cars

  • First 3 scheduled maintenance services capped at $299 per service  on new or demonstrator CAPTUR, CLIO, MEGANE III Hatch, MEGANE III Wagon, LATITUDE and MEGANE III Coupé-Cabriolet models only, based on standard scheduled servicing from new and on normal operating conditions. Scheduled maintenance services required every twelve (12) months or 15,000km (whichever occurs first).
  • First 3 scheduled maintenance services capped at $299 per service on new or demonstrator KOLEOS II and MEGANE IV Hatch models only, based on standard scheduled servicing from new and on normal operating conditions. Scheduled maintenance services required every twelve (12) months or up to 30,000km (whichever occurs first). However, KOLEOS II and MEGANE IV Hatch are subject to adaptive servicing requirements, as determined by the Oil Condition Sensor, and may require servicing prior to the standard twelve (12) months or 30,000km service interval.

Renault Sport

  • First 3 scheduled maintenance services capped at $299 per service on new or demonstrator CLIO R.S. and MEGANE R.S. (including GT 220 variants) models, based on standard scheduled servicing from new and normal operating conditions. Scheduled maintenance services required every twelve (12) months or 10,000km (whichever occurs first).

Light Commercial Vehicles

  • First 3 scheduled maintenance services capped at $349 per service on new or demonstrator KANGOO models only, based on standard scheduled servicing from new and on normal operating conditions.  Scheduled maintenance services required every twelve (12) months or 15,000km (whichever occurs first).
  • First 3 scheduled maintenance services capped at $349 per service on new or demonstrator TRAFIC III and MASTER models only, based on standard scheduled servicing from new and on normal operating conditions.  Scheduled maintenance services required every twelve (12) months or up to 30,000km (whichever occurs first).  However, TRAFIC III and MASTER are each subject to adaptive servicing requirements, as determined by the Oil Condition Sensor, and may require servicing prior to the standard twelve (12) months or 30,000km service interval.

NOTE: If vehicle is not presented within three (3) months of when the scheduled service is required, right to that capped-price service under the program is forfeited.  

Regardless of any changes that may be made to Renault’s Capped Price Servicing Program in the future, vehicles will continue to receive the benefit of the Capped Price Servicing prices and conditions applicable at the date that the vehicle was sold.

#COURTESY CARS
Contact your dealer for the details of the low cost charges for their courtesy cars. Courtesy cars subject to availability and adequate notice. The dealer may impose the following restrictions upon the customer:

  • a credit card with sufficient credit for a monetary hold amount;
  • a prohibition on drivers under 21 years of age, or additional daily fees for young renters;
  • extra deposits and other fees;
  • production of a full unrestricted valid licence; and
  • the customer signing a loan car form.

 

These Ownership Terms and Conditions are current as at today, however, you should check them for any changes before you purchase your vehicle. Any changes to these Ownership Terms and Conditions will only be applied to vehicles purchased on or after the date of the change.