RENAULT AUSTRALIA COVID-19 INFORMATION
A message to our customers
The health and safety of our customers and employees is our number one priority. We are continuing to monitor the COVID-19 situation in Australia and we are acting in accordance with the latest government advice and regulations to protect the Renault community.
We strongly recommend that you contact your local Renault Dealership prior to visiting to find out which services they are able to safely offer at this time.
Renault Financial Services customer affected by COVID -19? We are here to help you.
If you have financed your vehicle through Renault Financial Services and are impacted by COVID-19 please call our Customer Service Centre on 1800 009 008 or email us at rfs_csc@renault.com.au.
Our staff can assist you in making arrangements to support you during this difficult time.
Given the current environment we are experiencing a high volume of calls and emails, wait and response times are extended as a result. Please be patient and accept our sincere apologies for the delay you may incur. We will respond to you as soon as possible.
Renault Financial Services has a strong track record of supporting our customers when they most need it and we will continue to do so during this ever-evolving COVID-19 situation.