Terms and Conditions

Megane R.S. Trophy & Megane R.S. Trophy-R Online Reservation Terms & Conditions

  1. By placing a reservation with Vehicle Distributors Australia Pty Ltd (“Renault Australia”) for a Megane R.S. Trophy or Megane R.S. Trophy-R you agree to the following terms and conditions.
  2. You acknowledge you have read and understood and accept these terms and conditions and the Renault Australia Privacy Policy.
  3. Reservation of a Megane R.S. Trophy or Megane R S Trophy-R is only available to Australian residents aged 18 years and over at the time the reservation is submitted, and by submitting the reservation you warrant you are an Australian resident aged 18 years or over.
  4. You are eligible to order a maximum of one (1) Megane R.S. Trophy OR Megane R.S. Trophy-R via our online reservation system and your reservation is not transferable or assignable to any other person. The name on the reservation and order must be the same as the name the vehicle is registered in at collection.
  5. To reserve a Megane R.S. Trophy or Megane R.S Trophy-R you must pay an amount of $1,000 on our online reservation system (“Reservation Payment”). This Reservation Payment will be credited towards the final purchase price of the Megane R.S. Trophy or Megane R.S Trophy-R from your nominated authorised Renault dealer.
  6. Your reservation must be placed on Renault Australia’s portal*. When placing your reservation, you will be required to nominate an authorised Renault Dealer (“your Renault Dealer”), and Renault Australia will convey that reservation request to your Renault Dealer within 3 business days of receipt of that online reservation request by us. The making of the reservation is conditional on you providing in your online reservation all details required by the online reservation form and making the Reservation Payment by cleared funds through the reservation system online payment portal of Shopify using one of the payments methods nominated, being, Visa, Mastercard Amex or PayPal.
  7. Renault Australia may choose for any reason within 7 business days of your reservation being submitted online not to accept your reservation and in those circumstances Renault Australia will refund your deposit in full and in those circumstances neither Renault Australia nor your Renault Dealer will be liable to you or anyone else in any way.
  8. Your Reservation Payment will be 100% refundable in the following circumstances:
    1. If you cancel your reservation within 3 business day period after your reservation is submitted online by notifying us in writing at customerservice@renault.com.au. Such email must contain all requested details including your full name, address and your reservation number. Renault Australia takes no responsibility for any undelivered email sent by you;
    2. Your Renault dealer is unable to fulfil your reservation for any reason (other than where this is caused by your failure to comply with any obligation you may have under your sale contract with your Renault Dealer);
    3. Your online reservation is not accepted by Renault Australia for any reason including where reservations reach the limit placed on reservation numbers by Renault Australia.
  9. If your reservation is accepted, Renault Australia will notify you of this by email and inform your Renault Dealer of your reservation and provide your details to your Renault Dealer who will contact you.
  10. If you cancel your reservation after the 3 business day period has expired, Renault Australia will refund to you $450 of the Reservation Payment, and retain the balance of $550 which is Renault Australia’s reasonable estimate of the administrative costs Renault Australia will incur as a result of your cancellation including the administrative costs of processing the reservation and its cancellation, and which you agree is a reasonable estimate. To cancel your reservation, you must notify us in writing at customerservice@renault.com.au. Such email must contain all requested details including your full name, address and your reservation number
  11. Renault Australia is the importer of Renault vehicles into Australia and is not a retailer of Renault vehicles, and acceptance of your reservation does not constitute a sale contract. Any sale contract for the sale to you of a Megane R.S. Trophy or Megane R.S. Trophy-R will need to be made between you and your Renault Dealer. Renault Australia will not be a party to any such sale contract, and will not be liable to you in respect of the sale, other than the refund of the Reservation Payment as may be required by these terms and conditions. A binding agreement between you and your nominated Renault Dealer for the purchase of the Megane R.S. Trophy or Megane R.S. Trophy-R is only formed once a sale contract is signed by both you and your Renault Dealer and the Reservation Payment will in that event be credited against the purchase price of the vehicle.
  12. Nothing in these terms affects any rights (including to a refund) you may have under the Australian Consumer Law or any applicable state based consumer laws or under any sales contract you may have with your Renault Dealer (including any cooling off rights you may have under any such laws).
  13. You acknowledge that:
    1. whilst the delivery of Megane R.S. Trophy or Megane R.S. Trophy-R vehicles to Renault Australia and Renault Australia’s authorised dealers is anticipated to be early in 2020, this date may vary depending on circumstances including overseas production and shipping, and the ability to supply the vehicle the subject of the reservation cannot be guaranteed (and if the vehicle cannot be supplied then you will be refunded your Reservation Payment as per clause 8(b)); and
    2. images shown of the Megane R.S. Trophy and/or Megane R.S. Trophy-R may be overseas models, and the Australian specifications for the Megane R.S. Trophy and/or Megane R.S. Trophy-R may vary from such images and may vary between the date of your reservation being submitted and the date of the vehicle being delivered to Australia.
    3. Your online reservation is not accepted by Renault Australia for any reason including where reservations reach the limit placed on reservation numbers by Renault Australia.
  14. These reservation terms and conditions are governed by the laws of the State of Victoria, and you submit to the exclusive jurisdiction of the courts of that state regarding any dispute arising under these reservation terms and conditions.
  15. Renault respects your privacy and will only use your information for purposes of dealing with your Reservation. If you have consented, Renault may also use your information to send you marketing materials for the purposes outlined in Renault’s Privacy Policy, and may disclose it to Renault Dealers, our related companies and third party service providers for these purposes. Renault’s Privacy Policy has further details about how you can access or correct the information or make a privacy compliant, how the complaint will be dealt with; and the extent to which your information may be disclosed to overseas recipients.