servicing

servicing your electric vehicle

Renault electric vehicles have a generous service interval of 1-year or 30,000km (whichever comes first) allowing you to spend more time on the road. Due to the reduced servicing and parts requirements on EV vehicles, average servicing costs for an EV are around 30% lower than for a comparable combustion engine on the capped price servicing program.

capped price servicing for combustion engines

Renault capped price standard servicing is available on eligible vehicles. The service enables you to benefit from a capped price for your vehicle with a combustion engine for standard scheduled maintenance services (intervals based on distance travelled or time lapsed as set out below). The 5 year easy life ownership package is also available for vehicles with a combustion engine, and includes a 5 year unlimited kilometre warranty, 5 years 24/7 roadside assistance, as well as a 5 year capped price servicing plan as described below. Service intervals and prices for additional service items not included in the capped price are scheduled in the tables below.

• RENAULT KADJAR, ARKANA & CAPTUR (MY21 onwards)

  capped price servicing whichever occurs first	12 months or 30,000km	24 months or 60,000km	36 months or 90,000km	48 months or 120,000km	60 months or 150,000km
  $399	$399	$399	$789	$399
  scheduled item	scheduled interval frequency
  replace air filter	12 months / 30,000km	included	included	included	included	included
  replace pollen filter	12 months / 30,000km	included	included	included	included	included
  replace spark plugs**	48 months / 60,000km		included**
  replace coolant	48 months / 120,000km				included
  replace accessory belt kit	48 months / 120,000km				included
  replace brake fluid	48 months / 120,000km				included
  24/7 roadside assistance	annual renew	included	included	included	included

• RENAULT KOLEOS (MY20 onwards)

  capped price servicing whichever occurs first	12 months or 30,000km	24 months or 60,000km	36 months or 90,000km	48 months or 120,000km	60 months or 150,000km
  $429	$429	$429	$999	$429
  scheduled item	scheduled interval frequency
  replace air filter	12 months / 30,000km	included	included	included	included	included
  replace pollen filter	12 months / 30,000km	included	included	included	included	included
  replace spark plugs^	48 months / 120,000km		included^
  replace coolant	48 months / 120,000km				included
  replace accessory belt kit	48 months / 120,000km				included
  replace brake fluid	48 months / 120,000km				included
  24/7 roadside assistance	annual renew	included	included	included	included

• RENAULT MEGANE R.S. (MY21 onwards)

  capped price servicing whichever occurs first	12 months or 20,000km	24 months or 40,000km	36 months or 60,000km	48 months or 80,000km	60 months or 100,000km
  $529	$529	$529	$529	$529
  scheduled item	scheduled interval frequency
  replace Air Filter	12 months / 20,000km	included	included	included	included	included
  replace Pollen Filter	12 months / 20,000km	included	included	included	included	included
  24/7 roadside assistance	annual renew	included	included	included	included
  additional service items additional service items that require replacement dependant on kilometres travelled or time and therefore cannot be included in the standard service schedule
  brake fluid & coolant	48 months / 120,000km	$209
  replace accessory belt kit & spark plugs	48 months / 60,000km	$349
  gearbox oil and filter (automatic only)	48 months / 80,000km	$499

• RENAULT KANGOO 1.3 PETROL (MY24 onwards)

  capped price servicing whichever occurs first	12 months or 30,000km	24 months or 60,000km	36 months or 90,000km	48 months or 120,000km	60 months or 150,000km
  $399	$399	$399	$789	$399
  scheduled item	scheduled interval frequency
  replace air filter	12 months / 30,000km	included	included	included	included	included
  replace pollen filter	12 months / 30,000km	included	included	included	included	included
  replace spark plugs**	48 months / 60,000km			included**
  replace coolant	48 months / 120,000km				included
  replace accessory belt kit	48 months / 120,000km				included
  replace brake fluid	48 months / 120,000km				included
  24/7 roadside assistance	annual renew	included	included	included	included

• RENAULT TRAFIC (MY23 onwards)

  capped price servicing		1st Service / 30,000km	2st Service / 60,000km	3rd Service / 90,000km	4th Service / 120,000km	5th Service / 150,000km
  price	$649	$649	$649	$959	$649
  Trafic 2.0L Diesel 125kW	interval
  replace air filter	1 year / 30,000km	included	included	included	included	included	included
  replace pollen filter	1 year / 30,000km	included	included	included	included	included	included
  replace fuel filter (diesel)	1 year / 30,000km	included	included	included	included	included	included
  replace coolant	4 years / 120,000km	included				included
  replace brake fluid	4 years / 120,000km	included				included
  replace accessory belt kit	4 years / 120,000km	included				included
  replace gearbox oil & filter (EDC)	6 years / 90,000km	$599
  24/7 roadside assistance	annual renew	included	included	included	included	included

• RENAULT MASTER 2.3 DIESEL

  capped price servicing		1st Service / 30,000km	2st Service / 60,000km	3rd Service / 90,000km	4th Service / 120,000km	5th Service / 150,000km
  price	$599	$599	$599	$1,259	$599
  Master 2.3 Diesel	interval
  replace air filter	1 year / 30,000km	included	included	included	included	included	included
  replace pollen filter	1 year / 30,000km	included	included	included	included	included	included
  replace fuel filter (diesel)	1 year / 30,000km	included	included	included	included	included	included
  replace coolant	4 years / 120,000km	included				included
  replace brake fluid	4 years / 120,000km	included				included
  replace accessory belt kit	4 years / 120,000km	included				included
  24/7 roadside assistance	annual renew	included	included	included	included	included

have an older vehicle?

The 3 year capped price servicing and additional service item schedules apply for all vehicles purchased before 1st July 2020. Please contact your Renault dealer or Customer Service on 1800 009 008 for details regarding your specific vehicle.

terms and conditions apply. Call 1800 009 008 or view the Terms and Conditions statement.

*additional service items may include air filters, pollen filters, fuel filter (diesel only), accessory belts, spark plugs, coolants, gear box oil and brake fluid and are not included in capped price standard service. pricing of these additional service items, which are not included in a capped price standard service, are subject to change and should be used as a guide.

** ^ the spark plug replacement interval is 48 months or 60,000km, whichever occurs first. this first scheduled spark plug replacement is included at no additional cost to owners when it falls due. further scheduled replacement of spark plugs beyond this interval are not included in these capped prices for the first 5 services and do not form part of the capped price service schedule.

genuine service FAQs

• if I sell my Renault while it's still covered by the Renault capped priced servicing program, will the new owner be eligible to claim cps?

  The new owner will be eligible for any remaining services under capped priced service program as the capped price services are transferable with the vehicle. Capped price services cannot be transferred from one vehicle to another.

• what if I forget to claim one of the capped priced services?

  If the vehicle is not presented at the appropriate service schedule, you have up to three (3) months past the service schedule period to present the vehicle. In the event the vehicle is not presented within the defined period then the right to that particular service is forfeited under the program.

• can I take my Renault to an independent or non-authorised repairer for a capped price service?

  Renault capped price servicing can only be performed at a Renault servicing dealer. Find your nearest Renault dealer renault.com.au/find-a-dealer here

• what if I think something is wrong with my Renault well before the recommended service interval?

  It is important that if you notice any issues prior to a service being due to contact your local Renault dealer to have the issue rectified. Any parts and labour will be covered under warranty if deemed to be a manufacturer fault

• am I required to take my Renault back to the dealership from which it was purchased?

  You are not obligated to return to the dealership from which your Renault was purchased. However the original dealership will have the best understanding of your specific vehicle, especially if services have already been performed previously at the dealership.

• while my car is being serviced, will I be provided with a courtesy vehicle?

  Most dealers do have courtesy vehicles available, however a fee may be charged. Please enquire directly with your dealership when next making your booking.

• my Renault isn't covered by capped priced servicing anymore, what is the cost of having my Renault serviced?

  The cost of continuing to service your Renault at a Renault dealership will depend on the work and labour required. Speak to your local Renault dealer to find out more on how to obtain a quote.

• I only travel 20kms per week, do I need to have my Renault serviced as per the service intervals in my customer information and maintenance booklet?

  There are many components involved in making your Renault perform to the highest standard. Some of these parts have a lifespan and will deteriorate over time, regardless of how often they are used. As such, you need to ensure your Renault is serviced as per the customer information booklet.